Training and Development

 

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Main Description show detail >>
 
 
 
Department: Hotel, Culinary and Tourism Module Code: EDUC71017
Level: Level 7 Contact Hours: 36
Duration: 1 Semester Directed Study Hours: 36
Effective Term: 2017/18 Indep. Study Hours: 28
Credits: 5

Prerequisite Knowledge:

  None

Module Description/Aims:

  To demonstrate the contribution training and development plays in achieving overall business success  


 
Contact Hours show detail >>
   
 
Contact Type Hours
Lecture2 Per Week
Tutorial1 Per Week


 
Learning Outcomes show detail >>
   
 
On successful completion of the module, the learner will be able to:
No. Description/Learning Outcomes
1To examine training and development concepts, attitudes & issues
2To evaluate company training and development policies
3To critically assess training and development needs
4To demonstrate an understanding of how various learning styles impact the learner
5To analyse and develop an appropriate training and development plan
6To evaluate the return on investment of training and development through the application of the relevant methodology


 
Learning Strategies show detail >>
   
 
Learning Strategies
Topics are described and discussed in class
All topics are addressed from the perspective of the Hotel and Resort industry and through the use of case studies and current trend analysis
Use of independent tutorial hour may be required if module is shared with other programmes
Role plays


 
Indicative Syllabus Content show detail >>
   
 
Content Detail
Training & Development concepts, attitudes and issuesCultural Diversity to be addressed across all aspects of Training and Development
Company Training & Development Policy
Training & Development needs analysis
Types of Training & Development Interventions
Learning - the individual
Training & Development plans
Coaching as a key managerial skill
Evaluating Training & Development programmes & plans
Return on Investment methodology


 
Assessment Strategies show detail >>
   
Assessment Strategies
Written assessments
Portfolio or project
Role Plays


 
Indicative Assessments show detail >>
   
Learning Outcome Assessment Category Assessment Method Additional Information % alloc
1, 2, 3Continuous AssessmentAssignment - In ClassEssay type - 1 hour20
4Continuous AssessmentAssignment - In ClassPractical15
5Continuous AssessmentRole Play15
1, 2, 3, 4, 5, 6Final Exam (Other)PortfolioPortfolio / Case study50


 
Reading List show detail >>
   
 
Type ISBN Title Author Publisher Year Edition Library Link
Recommended1842181130Hospitality Management in Ireland - Theory and Practice
Connolly and McGing
Blackhall Publishing
2006-
Recommended1872853927Training and Development in Ireland
Garavan, Costine and Heraty
Oak Tree Press
2002-
Recommended9780750666619Business of Resort Management
Murphy, Peter
Butterworth-Heinemann
2007-
Recommended1901657949The Personnel Function in Irish Hotels
Maher, E., and Stafford, MR.
Blackhall Publishing
2000-
Recommended0749446315A Handbook of Human Resource Management Practice
Armstrong, M.
Kogan Press
200610th-
Recommended1844801969Human Resource Management for Tourism, Hospitality and Leisure -An International Perspective
Baum, T.
Thomson
2006-
Recommended1843981491Cross-Cultural Management in Work Organisations
French, R.
CIPD London
20071st-
Recommended1557534101Communicating across cultures at work
Guirdham, M.
Palgrave Macmillan, UK.
20052nd-


 
Journals and Websites show detail >>
   
 
Type Description
Course MaterialHuman Resources Management Guide -IBEC
JournalHRD Ireland
JournalPeople Management
JournalHuman Resource Management
Journalemerald fulltext
JournalGeneral onefile
JournalInternational Journal of Training and Development
Websitewww.finfacts.ie
Websitewww.gov.ie
Websitewww.iitd.ie
Websitewww.cipd.ie
Websitewww.failteireland.ie
Websitewww.fas.ie
Websitewww.discovery.ie
Course MaterialStudents will be directed to specific newspaper articles, journals and web sites where relevant and topical to syllabus
Course MaterialVideo - Europe at Work - Diversity in the Workplace - European Intercultural Workplace, 2007
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