Operations Techniques

 

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Main Description show detail >>
 
 
 
Department: Manufacturing Engineering Module Code: ENMG81002
Level: Level 8 Contact Hours: 48
Duration: 1 Semester Directed Study Hours: 36
Effective Term: 2015/16 Indep. Study Hours: 16
Credits: 5

Prerequisite Knowledge:

  None

Module Description/Aims:

  To prepare the student for a career in operations management and extend their understanding of the central contribution operations management can play in ensuring competitiveness.  


 
Contact Hours show detail >>
   
 
Contact Type Hours
Lecture2 Per Week
Practical/Workshop2 Per Week


 
Learning Outcomes show detail >>
   
 
On successful completion of the module, the learner will be able to:
No. Description/Learning Outcomes
1Develop models of the operating system with which to predict and compare the outcome of alternative decisions, strategies or controls, which incorporate change and risk factors.
2Apply queuing theory to service and production performance and design.
3Simulate elements of the operating system using Excel and evaluate the effectiveness of different strategies.
4Select and apply appropriate operations management concepts and techniques to case-based operations.
5Evaluate different models of job design and performance measurement.
6Carry out Design of Experiments (DOE), Measurement System Analysis (MSA) and Process control and capability using Excel and Minitab.


 
Learning Strategies show detail >>
   
 
Learning Strategies
This module will be delivered using lectures and computer labs and supplemented by assigned reading material.
The student will undertake portfolio tasks in the class room and computer lab which will focus attention on what the student is learning, how well they are learning it, how well they demonstrate learning and how well they reflect on this work.
The student is encouraged to do self tests from the Study tools section of WebCT Blackboard to test their knowledge, understanding and application of the subject. Extra peer reviewed papers are provided on WebCT.


 
Indicative Syllabus Content show detail >>
   
 
Content Detail
Excel Applications: Waiting line models and service improvement• Queuing systems: single channel, single phase to multi-channel/multiservers
• Sequencing methodologies
• Simulation exercises
Simulation of the operations system• Simulation methods
• Monte Carlo method
• Application to queuing, sequencing and inventory management, maintenance scheduling
Excel Applications: Time/Demand behaviour, Time series methods, Tracking signal values
Minitab AppliedLectures on the Design of Experiments (DOE)
Measurement System Analysis (MSA)
Process Control and Capability
Computer labs on DOE, MSA, Process Control and Process Capability
ExcelPivot tables and charts
Editing data and text
Excel functions: len, trim, replace, substitute, counting characters, padding, extracting characters
Arrays
Lookups
Structured table referencing
What if analysis
Scenario building
Spreadsheet design
Macros
Creation of forms and process data collection and analysis
Importing from Excel to Minitab, dynamic data


 
Assessment Strategies show detail >>
   
Assessment Strategies
This module will be delivered using lectures and through in class lab practicals which will encourage the student to apply their learning. There are no alternative labs set for students who fail to attend.
The student is encouraged to do the self tests from the Study tools section of WebCT Blackboard to test their knowledge and understanding and application of the subject.
Extra reading materials including peer reviewed papers are provided on WebCT Blackboard.
Repeat strategy: The module is examined on a 100% CA basis and there is no repeat examination strategy with the same academic year.


 
Indicative Assessments show detail >>
   
Learning Outcome Assessment Category Assessment Method Additional Information % alloc
1, 2, 3, 5Continuous AssessmentClass Exam20
1, 2, 3, 4, 5Continuous AssessmentPortfolioExamples of Portfolio items (to include computer applications): 1. Queuing simulation for single channel, multichannel, multi-server models 2. Monte Carlo Technique for maintenance scheduling problem 3. Simple Macros 4. Analysis of Spreadsheets 5. Pivot tables/Vlook up/Hlookup/Functions/forms 6. Design of a Microsoft Access database 7. Minitab labs: DOE, MSA40
3, 5Continuous AssessmentProblem-based Case ScenarioStudents to create a user form using Excel Visual Basic and Microsoft Access.40


 
Reading List show detail >>
   
 
Type ISBN Title Author Publisher Year Edition Library Link
Essential9780273776291Operations Management with MyOMLab access card 7e
Nigel Slack, Stuart Chambers, Robert Johnston
Financial Times/ Prentice Hall		20137e-
Essential9781119975321Six Sigma Quality Improvement with Minitab
W.Robin Henderson
Wiley		2013Ebrary-
Essential1297809546813Lean Six Sigma and Minitab, the complete toolbox guide for all lean Six Sigma Practitioners
Quintin Brook
Opex Resources		20063rd Edition-
Essential1118490398Excel 2013 Power Programming with VBA (Mr. Spreadsheet's Bookshelf)
J. Walkenbach
John Wiley & Sons		2013-
Essential1118490444Excel 2013 Formulas (Mr. Spreadsheet's Bookshelf) [Paperback]
J. Walkenbach
John Wiley & Sons		2013-
Recommended0136114466Principles of Operations Management
Heizer, J. , Hender, B.
Pearson Prentice Hall		20118th-
Recommended0471678775Operations Management, Quality and Competitiveness in a Global Environment
Russell, R., Taylor, B.
Wiley		20065th-
Recommended0566086654The Goal: A process of ongoing improvement
Goldratt, E.
Gower Publishing Ltd; 		20043rd -


 
Journals and Websites show detail >>
   
 
Type Description
WebsiteCourse materials are also available on WebCT Blackboard. Please review the course calendar and study tools regularly.
JournalEmerald journals on Library database.
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Curricular information is subject to change