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Main Description show detail >>

Department:	Hotel, Culinary and Tourism	Module Code:	WORK61007
Level:	Level 6	Contact Hours:	12
Duration:	1 Semester	Directed Study Hours:	0
Effective Term:	2017/18	Indep. Study Hours:	88
Credits:	5

Prerequisite Knowledge:

None

Module Description/Aims:

The learner will undertake a work based learning module in the hospitality sector. The work based learning enables the learner to apply develop and integrate skills sets within each relevant department. Te learner will develop an awareness of the relevant working department within the hotel and will apply theoretical and practical knowledge gained in their studies.

Contact Hours show detail >>

Contact Type	Hours
Tutorial	12 Per Module

Learning Outcomes show detail >>

On successful completion of the module, the learner will be able to:

No.	Description/Learning Outcomes
1	Recognise the nature of work and be able to adapt to the needs of the Hospitality work environment.
2	Build a range of professional skills, knowledge, and attributes that are required in each particular department.
3	Recognise areas of learning that are important for effective professional standards and best practice. Reflect on and analyse this learning and experience.
4	Know the importance of teamwork as part of a total quality management approach to improve quality and performance to meet customer expectations.
5	Identify how work is planned and organized at different levels within each department.
6	Contribute effectively to the business as a fulltime member of employment

Learning Strategies show detail >>

Learning Strategies
This module involves the development of competence in practical skills in the various departments under the guidance of a hotel mentor.

Indicative Syllabus Content show detail >>

Content	Detail
WBL Departments	• Restaurant • Bar • Kitchen • Accommodation • Front Office • Conference & Banqueting

Assessment Strategies show detail >>

Assessment Strategies
All learning outcomes will be assessed on an ongoing basis by means of electronic task skills sheets, work-based learning reflective journals, written reports, presentations and performance appraisals.
Learner must complete 75% of all tasks listed in each relevant department (Pass/Fail) and must complete a performance appraisal for a relevant department. Learners must complete all four components of the WBL Module to pass the module.
Tutor will visit each establishment once a year to verify the training record and to plan the WBL structure for the next year.

Indicative Assessments show detail >>

Learning Outcome	Assessment Category	Assessment Method	Additional Information	% alloc
1, 2, 4, 5	Continuous Assessment	Reflective Journal	Two Journal submissions at assigned times.	30
1, 2, 3, 4, 5, 6	Continuous Assessment	Assignment - Out of Class	Department Report	40
1, 2, 3, 4, 5, 6	Continuous Assessment	Presentation	Based on Department Report	30

Reading List show detail >>

Type	ISBN	Title Author Publisher	Year	Edition	Library Link
Essential	1035678936215	Communications for Business Mc Clave H Gill and MacMillan	2004	3rd	-

Journals and Websites show detail >>

Type	Description
Course Material	Course Material on Blackboard

View Module Details For

Work Based Learning 1